Experience only the best of The View at the Palm

Inclusions #

• General or fast-track entry to The View at The Palm (Level 52) (as per option selected)

• Access to the exhibit area & immersive theater (as per option selected)

• Access to The Next Level (Level 54) (as per option selected)

• Entry during prime hours (4pm – 6:30pm) (as per option selected)

• Entry during non-prime hours (8am – 3:30pm or 7pm – 7:30pm) (as per option selected)

Inclusions #

The View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Burj Khalifa At The Top

• Entry to the 124th & 125th Floors of the Burj Khalifa

• Access to the telescopes on the observation deck

• Free Wi-Fi

Exclusions #

• Transfers

• Access to the VIP area at The Palm

The View At The Palm

• Please enter at the time slot you have booked. You can not enter during prime hours with a non-prime hour ticket.
• Kids under 12 enter free with a paying adult; standard charges apply for additional children.

Burj Khalifa At The Top

• Tip: The sunset hours between 6:30pm and 7pm are the best time to visit the top floors of the Burj.
• No large pieces of luggage are allowed inside the Burj Khalifa, but you can check them in at the Secure Baggage Area, located near the entrance. Handbags, cameras, and other small accessories are allowed inside. However, any photography for commercial or business purposes at the Burj is strictly prohibited.
• Expect a considerable wait time as you stand in the ticketing queue as well as the elevator queue, especially during peak hours and weekends.
• It is recommended to check the weather forecast to ensure that you make the most of the observation decks.
• You can enter only at the time slot you choose during checkout. Once inside, you can stay for as long as you like. Typically, tourists spend an average of 40 minutes at the observatory.

Inclusions #

• Access to Burj Khalifa Levels 124 & 125

• Access to the telescopes at 2 observation decks

• Access to The Lounge at Burj Khalifa Level 154, 153 & 152 (if option selected)

• Access to Burj Khalifa SKY Level 148 (if option selected)

• Guest ambassador-led guided tour (if option selected)

• Complimentary refreshments at the SKY Lounge on Level 148 (if option selected)

• Light meal (if option selected)

• Skip-the-line entry for security and elevator (if option selected)

• Entry to Dubai Aquarium & Underwater Zoo (if option selected)

• Access to Penguin Cove & Nursery (if option selected)

• Access to Underwater Zoo (if option selected)

• Access to Aquarium Tunnel (if option selected)

Exclusions #

• Audio guide (available for 25 AED at the ticket counter)

Inclusions #

• Fast-track entry to The View at The Palm (Level 52)

• Access to The Next Level (Level 54)

• Access to the exhibit area & immersive theater

Inclusions #

AURA Skypool access

• Entry to 360° infinity pool & AURA Skypool Lounge

• 3-hour access during selected time slot:

  • Sunrise*:* 6am–9am

  • Evening*:* 8pm–11pm

• Complimentary towel, changing rooms & lockers

• Access to bar & kitchen (payable onsite; see morning & evening menus)

• Reserved seating options (varies by slot):

  • 2nd Row Sunbed (Marina Views)

  • Sofa (Palm Jumeirah or Marina Views)

  • High Table (Burj Khalifa Views)

Indoor dining experience

• Reserved indoor seating with panoramic 360° views

• Selected dining experience (based on option selected)

  • Lunch in the Sky (3-course plated Pan-Asian lunch, menu here)

  • Friday night brunch (Pan-Asian set-sharing menu with 3-hour free-flow house drinks, menu here, live DJ entertainment)

  • Bubbly nights (2-hour unlimited sparkling wine and chef's selection of appetizers, menu here)

Exclusions #

• Additional towel and AURA robe rental (available at extra charge)

• Pool access (Indoor dining experience)

Panoramic skyline views, immersive exhibits, and a delicious Italian meal—all in one!

• Everything you get: Explore the Exhibition Hall, where interactive displays, a giant floor map, and an aquarium tunnel bring The Palm to life. Then, take in Dubai’s skyline from the 52nd floor. At Lolli Restaurant, enjoy a hearty Italian feast with pizza or pasta, and desserts—plus a starter for dinner guests.
• Why choose this: Enjoy a premium dining experience with floor-to-ceiling views, plus fast-track access to Dubai’s most iconic observation deck.

Inclusions #

The View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the Palm Jumeirah Exhibition Hall with interactive aquarium tunnels and floor mapping

• Access to the 360-degree panoramic deck during prime hours/non-prime hours (based on selected option)

Dining Packages (based on selected option)

• Italian lunch with a choice of one main course and one dessert from the set menu at Lolli Restaurant

• Italian dinner with a choice of one starter, one main course, and one dessert served from the set menu at Lolli Restaurant

Exclusions #

• Hotel transfers

• Additional food and beverages

• Access to Level 54

• Entry during prime hours (not included for lunch option)

View At The Palm

• This experience is wheelchair accessible.

Aquaventure Waterpark

• Aquaventure Waterpark attractions are not suitable for expecting mothers, people with reduced mobility, or a history of neck, back, joint, or heart problems.
• Your safety comes first so visitors with injuries (casts, bandages, etc), contagious diseases, back issues, cardiac issues, and pregnant people are restricted from participating in this experience.
• Safety is a priority so waterpark rides are restricted for people under the weight of 50 kg and over 135 kg. This does not apply to the children's park.

Dubai Frame

• Differently-abled people can enter for free. The attraction is wheelchair and pram/stroller accessible.

IMG Worlds of Adventure

• Tip: Don't worry about loud noises at IMG which are reduced with soundproofing black arches.
• The UAE Resident Offer is only applicable to UAE Residents with a valid ID. You will have to present the same along with the ticket at the Guest Relations.
• Wheelchairs are available on a first-come, first-served basis upon showing a valid ID and a deposit of 100 AED.

Lost Chambers Aquarium

• This experience is wheelchair and stroller accessible.

Dubai Aquarium & Underwater Zoo

• Photography and videography are permitted. However, specific exhibits do not allow flash photography for the safety of the animals.
• The average time spent at the Aquarium tunnel (Level 0) is 15 - 30 min. The Underwater Zoo (Level 2) takes about 45 min - 1.5 hrs. The Glass Bottom Boat ride lasts approximately 15 to 20 min.

Inclusions #

The View at The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Choose any 1 attraction:

Dubai Frame

• Entry to Dubai Frame

Dubai Aquarium & Underwater Zoo

• Entry to Dubai Aquarium & Underwater Zoo

• Entry to Aquarium Tunnel

• Free access to Penguin Cove

Aquaventure Water Park

• Entry to Aquaventure Water Park

• Unlimited access to Adventure Beach

Lost Chambers Aquarium

• Entry to Lost Chambers Aquarium

IMG Worlds

• Entry to IMG Worlds of Adventure

View At The Palm

• Tip: Visit the venue in the evening and catch the sunset lighting up the skyline before going for some drinks at the lounge.
• Due to venue restrictions, pets cannot tag along for this experience.
• This experience is wheelchair  accessible.
• Children under the age of 16 must be accompanied by an adult at all times

Aquaventure Waterpark

• Tip: You can rent a private cabana for the day and enjoy a dedicated butler service with food and drinks, making it a more luxurious experience.
• Strict dress code: abayas, sarees, cotton tops/bottoms, jeans, long pants, undergarments, street clothing and sheer/see-through items or other material deemed inappropriate are not allowed in this experience. However, one-piece/two-piece swimsuit, speedo, rash guard, board shorts and burkini are allowed on this experience.
• Safety is a priority. So, Trident Tower, Tower of Neptune, and Poseidon’s Revenge and Slytherin are restricted for guests under the height of 1.2 m, whereas the Zoomerango and Aquaconda are restricted for guests under 1.07 metres. 
• This experience is wheelchair accessible.

Inclusions #

View At The Palm

• Entry to The View at The Palm (Level 52)

• Access to the exhibit area & immersive theater

Aquaventure Waterpark

• Entry to Aquaventure Waterpark

• 1-day access to all rides and attractions

• Unlimited access to Adventure Beach

What to bring

Burj Khalifa At The Top Levels 124 and 125

• Bring along a valid physical or digital copy of your ID to be shown at the entrance of the attraction.

Dubai Frame

• It is recommended to wear respectful clothing like long pants, a long-sleeved shirt, or a scarf to cover the shoulders.

The Lost Chambers Aquarium

• Have your passport and ID ready for a seamless experience.

What’s not allowed

Atlantis Aquaventure Waterpark

• Your safety comes first. So, pregnant women and guests with back, neck, joint, and cardiac issues, injuries (casts, bandages, etc), or contagious diseases are restricted from participating in this experience.
• Keep in mind outside food & beverages, glassware, alcohol, glassware, alcohol, selfie sticks, handheld GoPro, other action cameras, shoes, aqua socks with thick and/or rubber soles are not allowed on this experience. Pack wisely!
• Strict dress code: Guests are allowed to wear a one-piece/two-piece swimsuit, Speedo, rash guard, board shorts, and burkini. Abayas, sarees, cotton tops/bottoms, jeans, long pants, undergarments, street clothing, and sheer/see-through items or other materials deemed inappropriate are not allowed.
• Regular nappies/diapers are not allowed in any pool or attraction. Guests can purchase swim nappies/diapers from the gift shops in the venue.
• Diving is not permitted anywhere in the resort or Atlantis Aquaventure Waterpark.
• Intoxicated guests will be refused entry to Aquaventure Waterpark.
• Mobile phones are only allowed if safely secured in a waterproof neck pouch on Aquaventure Waterpark slides, except for the Vortex body slide.
• Queue-jumping or saving a place in the queue is strictly prohibited. Guests who violate this policy may be asked to leave Aquaventure Waterpark. Guests may not exit a queue and return to the same position for any reason.

Evening Desert Safari with BBQ Dinner

• Note that the following are not allowed during this experience: luggage, large bags, or pets.

Dubai Frame

• Smoking is not allowed at the Dubai Frame.
• Don’t lean or climb over the railing, and don’t sit or place children on the railing.
• Toys and sharp tools are not allowed.
• Items displayed in exhibitions must not be touched or removed.

Global Village Dubai

• The public display of affection is not allowed, and indecent behavior (for example, kissing and hugging) is strictly forbidden.
• Wheeled devices such as roller skates, skateboards, bicycles, and scooters are not permitted inside the Park unless they are rented at the Park.
• Note that the following are not allowed in this experience: animals/pets, smoking, food, beverages, and travel luggage/suitcases.

Dubai Miracle Garden

• Shutterbugs, take note: professional photography and drones are not allowed at the venue.
• Keep in mind that the garden strictly prohibits food and drinks, scooters, bicycles, pets, hoverboards, balls, barbeque, and flower picking.

The Lost Chambers Aquarium

• Flash photography is strictly prohibited, as the flash can disturb and harm the marine animals.
• Professional photography equipment (like large tripods or stabilizers) without prior permission.
• Smoking is not permitted inside the venue. Guests exhibiting improper or unruly behavior may be refused entry or asked to leave.

Accessibility

Dubai hop-on hop-off tour

• The buses are wheelchair accessible.

Burj Khalifa At The Top Levels 124 and 125

• The venue is wheelchair accessible.

The View at The Palm

• This experience is wheelchair accessible.

Evening Desert Safari with BBQ Dinner

• The dune bashing experience is not suitable for: children aged 3 and under, pregnant women, wheelchair users, people with back and heart problems, people with pre-existing medical conditions, infants, and senior citizens.

Dubai Miracle Garden

• This venue is accessible by wheelchair and pram/stroller.

The Lost Chambers Aquarium

• This experience is wheelchair and pram/stroller accessible.
• The Lost World Aquarium offers complimentary admission at the gate to individuals with a valid disability card and their designated caregiver. In addition, up to two accompanying guests can get a 50% discount on their admission tickets and select activities.

Additional information

Burj Khalifa At The Top Levels 124 and 125

• Tickets are available at time slots of 30 minutes.
• It is recommended to check the weather forecast beforehand to ensure that your views won't be obstructed.
• Children under the age of 13 must be accompanied by an adult at all times.
• Expect a considerable wait time as you stand in the ticketing queue as well as the elevator queue.
• You can enter only at the time slot you choose during checkout. Once inside, you can stay for as long as you like. Typically, tourists spend an average of 40 minutes at the observatory.
• The sunset hours between 6:30pm and 7pm are the best time to visit the top floors of the Burj. At dusk, the vivid orange skies offer mesmerizing vistas from the vantage point.

Atlantis Aquaventure Waterpark

• Life jackets are available at different locations around Aquaventure Waterpark. Ask a lifeguard for assistance.
• Life jackets are required for all swimmers under 1.2 meters (48”) and recommended for weak or inexperienced swimmers of all ages.
• Children aged 3 years and above with a height exceeding 1.2 meters are permitted.

The View at The Palm

• Children under the age of 16 must be accompanied by an adult at all times during the visit.
• Please enter at the time slot you have booked. You can not enter during prime hours with a non-prime hour ticket.

Evening Desert Safari with BBQ Dinner

• It's recommended to wear light clothes along with comfortable shoes.
• Avoid eating 2-3 hours before the safari trip to avoid any sickness during dune bashing.
• Pick-up and drop-off are limited to specific areas in Dubai.
• Summer season pick-up timings: Between 2pm and 3pm (valid till the end of September 2025).
• This tour can accommodate a maximum of 6 people in 1 group.
• Some entertainment shows may not be available during national holidays and Islamic occasions.
• Guests who wish to opt for sandboarding must inform the operator at the beginning of the tour during hotel pickup.
• The buggy provided for the dune buggy experience can accommodate up to 2 people. Guests who wish to have separate buggies to themselves must make separate reservations for each buggy.

Dubai Frame

• Up to 5 members of single groups are allowed per entry.
• Large bags and strollers must be kept at the GATE 4 Counter.
• Children aged 12 and under must be accompanied by an adult at all times during the visit.
• The venue's operating hours for Ramadan are from 11am to 7pm.

Global Village Dubai

• Entry gates close half an hour before the closing time of the Global Village.
• This ticket is only an admission ticket. Shopping, food, entertainment, rides, and shows held within Global Village Dubai are not included in this ticket and will be at your own cost.
• Entry tickets to the Park are only valid for a single entry between 15 Oct 2025 and May 10, 2026, or such other designated season dates as circumstances require.
• Tuesday is reserved for Ladies, Families, and Couples (except Public Holidays).
• Some Public Holidays (as announced by the UAE Government) are also declared as family days at Global Village, and you are advised to check the Global Village social media channels, the Website, and the App for further information and various updates available at that time.
• Check Ramadan timings on the official website before the visit.
• Respectful attire that covers your torso, shoulders, legs, and knees must be worn by guests at all times.
• Global Village will not refund the cost of entry tickets under any circumstances.
• Re-sale, duplication, or reprinting of tickets is prohibited. Offenders will be subject to legal liability.
• For safety reasons, children must wear safety wristbands provided by Global Village at the Ticketing Booths and Information Kiosks.
• Global Village reserves the right to change Park opening times or temporarily suspend shows, close attractions, rides, or facilities for safety reasons, maintenance issues, or private events, without prior notice or compensation.
• The Park is a tourist destination where filming and photography can occur anytime. By entering the Park, you irrevocably consent to and authorize Global Village, its successors and assigns, to photograph you and/or make sound recordings of you to use worldwide, for any purpose whatsoever, and in perpetuity, all such photographs and sound recordings to be the sole property of Global Village. If you wish to avoid the possibility of being photographed, please do not enter the Park or, if you do, express your wish to the filmmaker/photographer.
• Global Village reserves the right to deny Park entry to any ticket holder and to remove any guest from the Park for any reason (for example, being a safety risk to other guests, affecting other guests’ enjoyment of the Park, and adversely affecting the Park’s operation) and to take appropriate action to enforce this right, without refund or compensation.

Dubai Miracle Garden

• Facilities: Parking, first-aid room, souvenir shops, sitting area, prayer room, and dining options.
• Opening and closing timings should be observed strictly.
• Any instruction from the security personnel should be followed immediately without argument.
• The management has the right to expel any visitor from the park if found posing a great threat to the flowers, or park assets, or involved in misconduct.

The Lost Chambers Aquarium

• Guests under the age of 12 should be accompanied by an adult at all times.
• Exact operating hours can change without prior notice. Please check the attraction's website for the most updated information.

Inclusions #

Dubai hop-on hop-off tour

• 24-hour unlimited hop-on hop-off tour by Big Bus

• Audio guide in English, French, German, Italian, Spanish & Russian (on the bus)

• Air conditioning & free earphones (on the bus)

• Mobile app with a detailed map and live bus tracking

Entry to Burj Khalifa At the Top: Level 124 & 125

• Access to Burj Khalifa Levels 124 & 125

• Access to the telescopes at 2 observation decks

• Free Wi-Fi

Atlantis Aquaventure Waterpark

• Access all waterpark attractions

• Standard entry to Aquaventure Waterpark

• 1-day access to all rides and attractions

• Unlimited access to Aquaventure Beach

The View At The Palm

• Entry to The View at The Palm

• Access to Level 52

• Enter anytime during non-prime hours:

• 8am – 3:30pm

• 7pm – 8pm

• Once inside, spend as much time as you wish

Desert Safari & BBQ Dinner

• 6-hour safari at the Awir Desert

• Pick up and drop-off in an AC 4x4 from Dubai, Sharjah, or Ajman with expert guides

• 15-minute dune-bashing

• Traditional camel ride & sandboarding

• BBQ dinner & live entertainment (Belly dance & Tanoura performances)

• Travelling with a group of 4 or more? Upgrade to a private safari for a lesser per-person price & added flexibility!

Dubai Frame

• Entry to the Dubai Frame

Global Village

• Entry to Global Village Dubai

• Visit on any day after the date selected during booking

• Note: Tuesdays (excluding public holidays) are reserved for ladies, families, and couples

Dubai Miracle Garden

• Skip-the-line entry to Dubai Miracle Garden

The Lost World Aquarium

• Entry to The Lost World Aquarium (formerly Lost Chambers)

Inclusions #

• Variants: 3 to 7 attractions (depending on ticket selected)
• Access to 24-hour hop-on hop-off tour
• Museums, attractions: Dubai Miracle Garden, Dubai Garden Glow, Museum of the Future, Louvre Abu Dhabi, & more
• Cruises: Sunset dinner cruise Dubai Marina, Marina yacht tour, Dhow dinner cruise Dubai Creek & more
• Activities: Morning dune bashing, Dubai Old Town tour, Arabian culinary experience at Al Hallab
• Digital guide here
• Free Go City app (iOS and Android)

Exclusions #

• Transportation to/from attractions unless stated

• After gaining your digital pass, download the "Go City App" and enter the confirmation code included on the ticket.
• The pass is valid for 30 days following the first usage at any attraction or tour.
• Find all the information regarding opening hours, reservations required, and a handy digital map.
• Your pass will automatically get activated when you use your pass to enter the first attraction on the list.

Validity

• Before Activation: Valid for 1 year from the date of purchase.
• After Activation: Your pass is activated as soon as you visit your 1st attraction and is valid for 30 days.